Privacy Policy

Who We Are

This Privacy Policy explains how Beat Schenkel, Switzerland, processes personal data in connection with WP Cache Autopilot, including Cache Invalidator and Cache Warmup. It covers data processed through sales, licensing, support, and related product operations.

Data We Collect

We keep data processing limited to what is reasonably necessary to sell, license, support, and improve the product. The plugin is not designed as a consumer SaaS service, and it does not collect visitor traffic data or site content by default simply because it is installed.

  • Purchase and billing data handled through Freemius, such as buyer name, email address, order details, country, VAT-related information, subscription status, and invoice records.
  • License and activation data, such as license key status, activated domain or site URL, license plan, and activation count.
  • Support data you send to us, such as emails, messages, screenshots, logs, and other information included in support requests.
  • Diagnostic or technical information if you choose to share or enable it for troubleshooting, such as plugin version, WordPress version, active cache setup, error details, and similar issue-related context.

Website: wpcacheautopilot.com

Third Parties

Freemius acts as merchant of record and licensing platform for purchases, renewals, VAT handling, refund processing, and license delivery. Freemius therefore processes relevant customer and transaction data in its own role and also provides license-related data needed for product operations. We may also use service providers reasonably required to host our website, operate email, or manage support communications.

Purpose of Processing

We process personal data to provide the product, validate licenses, manage subscriptions, respond to support requests, maintain records, prevent abuse, and meet legal or tax obligations.

Depending on the context, processing is based on contract performance, legal obligations, legitimate interests in operating and securing the product business, or your consent where you voluntarily provide optional diagnostics or similar information.

Retention

We retain personal data only for as long as reasonably necessary for the purposes described above. Purchase, invoice, tax, and licensing records may be kept for the period required by commercial, accounting, and legal obligations. Support and diagnostic records may be kept while a support matter remains relevant and for a reasonable period afterward to maintain support continuity, prevent repeated issues, and document product history.

Your Rights

  • You may request access to the personal data we hold about you.
  • You may request correction of inaccurate or incomplete data.
  • You may request deletion or restriction of processing where applicable by law.
  • You may object to certain processing based on legitimate interests.
  • You may request data portability where applicable.
  • If processing is based on consent, you may withdraw that consent at any time for future processing.
  • You may lodge a complaint with a competent data protection authority if you believe your rights have been violated.

Contact

Contact email: legal [at] wpcacheautopilot.com

Support Requests

Support requests should only include the information reasonably needed to diagnose the issue. Please avoid sending passwords, full database exports, or unnecessary personal data unless specifically required for a support case and transmitted through an agreed secure method.

Changes to This Policy

If this Privacy Policy changes, the updated version will be published on this page.